• Is the working temperature of the sensor adjustable?

            Yes, by software or by touching appropriate keys, the  temperature is adjustable between 40 to 70 degrees.

 

  • What is the temperature range tolerance for the products?

            According to the requirements the maximum temperature of  electronic parts is 80 to 85 degrees centigrade.

 

  • Are the flat cables and sensors usable for different products?

           No, as the pin assignments could be different, each product should have its unique flat cable and sensor cable.

 

  • Can a remote control be used for several productions?

          No, each remote control transmits different data. So each specific product requires its specific remote control.

 

  • Are the products manufactured according to the requirements of standards?

          Yes, all the products meet the requirements of IRIS standard 1561-1 (Household appliances) and based on our                           continuous quality improvement strategy.

 

  • Which information contains the tracing label on each product?

            It contains the specific product code and date of production.

 

  • Are all the products life tested?

          Yes, all products will be tested by QC department for the defined life time in operation.

 

  • Do all the products have guarantee and after sales service support?

           Yes, all our products have 15 months guarantee from the date of sale.

 

  • Which temperature is suitable for LCD screens?

            Suitable temperature range for LCDs is between 65 to 75 degrees centigrade but for longer life time it is recommended to cover it up with glass wood or similar protection materials.